01117nas a2200169   4500008004100000245009900041210006900140260000900209300001200218490000700230520050200237653001500739653001500754100001800769700002200787856013800809       2000                        eng d00aUsing total quality processes and learning outcome assessments to develop management curricula0 aUsing total quality processes and learning outcome assessments t  c2000  a167-1820 v243 aA process was designed to identify what total quality skills should be included in the authors curriculum and howto deliver them. Customer data led the authors to change their focus toward exploring and assessing what they do in the entire curriculum. The emphasis on learning outcomes is a theme in American Assembly of Collegiate Schools of Business and education reform. The authors summarize things learned that may help others avoid certain pitfalls and build on the authors progress to date.10aAccounting10aManagement1 aDrexler, John1 aKleinsorge, Ilene  u/biblio/using-total-quality-processes-and-learning-outcome-assessments-develop-management-curricula-0