TY  - HEAR
T1  - Listening to the Customer
Y1  - 2003
A1  - McAlexander,Jim
KW  - Marketing
JA  - Innovation in the Forest Products Industry: New Processes, Business Systems, and Products
CY  - Corvallis, OR
U2  - c
U4  - 648601600
ID  - 648601600
ER  -