TY - HEAR T1 - Learning How to Listen in Health Care Organizations Y1 - 2006 A1 - King,Jonathan A1 - Friedman,Leonard KW - Management JA - Improving Quality Health Care CY - Corvsllis, Âé¶¹´«Ã½¸ßÇå U2 - c U4 - 2597816321 ID - 2597816321 ER - TY - HEAR T1 - Seeing Systems in Health Care Organizations Y1 - 2006 A1 - King,Jonathan A1 - Friedman,Leonard KW - Management JA - National Academy of Management U2 - c U4 - 2597814273 ID - 2597814273 ER -