TY  - JOUR
T1  - Revenue sharing bids of a loss-averse supplier for a new product development contract: A multi-method investigation
JF  - International Journal of Operations & Production Management
Y1  - 2022
A1  - Ribbink,Dina
A1  - Pun,Hubert
A1  - Yan,Tingting
KW  - OSU-Cascades
KW  - Supply Chain
VL  - 42
CP  - 12
U2  - a
U4  - 219521019904
ID  - 219521019904
ER  - 

TY  - HEAR
T1  - Panel Discussion on Experiments
Y1  - 2020
A1  - Ribbink,Dina
KW  - OSU-Cascades
KW  - Supply Chain
JA  - Academy of Management Conference
CY  - remote
U2  - c
U4  - 219521714176
ID  - 219521714176
ER  - 

TY  - JOUR
T1  - Effectiveness of Bonus and Penalty Incentive Contracts in Supply Chain Exchanges: Does National Culture Matter?
JF  - Journal of Operations Management
Y1  - 2018
A1  - Lee,Yun Shin
A1  - Ribbink,Dina
A1  - Eckerd,Stephanie Nicole
KW  - OSU-Cascades
KW  - Supply Chain
AB  - The purpose of this study is to investigate the impact of national culture on the effectiveness of bonus and penalty contract incentive structures in supply chain exchanges. We conduct laboratory experiments in Canada, China, and South Korea, involving transactional exchanges in which suppliers are presented with either bonus or penalty contracts. We then evaluate suppliers’ contract acceptance, effort level, and shirking comparatively across national culture. Our findings reveal critical cultural influences on contract efficacy. We show that while acceptance of bonus contracts is comparable across cultures, suppliers from Canada, associated with a national culture low in power distance and high in humane orientation, exhibit lower acceptance rates on penalty contracts. We also find some evidence that suppliers associated with collectivist cultures reward bonus contracts with greater effort and less shirking, but that these relationships are more complex. When contract effectiveness is compared across bonus and penalty contracts within a given cultural setting, we find that bonus contracts are accepted more than penalty contracts in all three countries. Also, after contracts are accepted, bonus contracts are more successful in China as suppliers exert higher efforts and shirk less under bonus contracts than penalty contracts, while accepted contracts are nearly indistinguishable in Canada and South Korea.
VL  - 62
UR  - https://www.sciencedirect.com/science/article/pii/S0272696318300676
U2  - a
U4  - 162670551040
ID  - 162670551040
ER  - 

TY  - JOUR
T1  - Incentivizing Supplier Participation in Buyer Innovation: Experimental Evidence of Non-Optimal Contractual Behaviors
JF  - Journal of Operations Management
Y1  - 2018
A1  - Yan,Tingting
A1  - Ribbink,Dina
A1  - Pun,Hubert
KW  - OSU-Cascades
KW  - Supply Chain
AB  - Original equipment manufacturers increasingly involve suppliers in new product development (NPD) projects. How companies design a contract to motivate supplier participation is an important but under-examined empirical question. Analytical studies have started to examine the optimal contract that aligns buyer-supplier incentives in joint NPD projects, but empirical evidence is scarce about the actual contracts offered by buying companies. Bridging the analytical and empirical literature, this paper compares optimal contracting derived from a parsimonious analytical model with actual behaviors observed in an experiment. In particular, we focus on how project uncertainty, buying company effort share, and buyer risk aversion influence three contractual decisions: total investment level, revenue share and fixed fee. Our results indicate significant differences between the optimal and actual behaviors. We identify various types of non-optimal contractual behaviors, which we explain from a risk aversion as well as a bounded rationality perspective. Overall, our findings contribute to the literature by showing that (1) the actual contractual behaviors could differ significantly from the optimal ones, (2) the actual contract design is sensitive to changes in project uncertainty and buying company effort share, and (3) the significant roles of risk aversion and bounded rationality in explaining the non-optimal contractual behaviors.
VL  - 57
UR  - https://www.sciencedirect.com/science/article/pii/S027269631730058X
CP  - 1
U2  - a
U4  - 162670313472
ID  - 162670313472
ER  - 

TY  - HEAR
T1  - Disruptions in the Procurement Process
Y1  - 2017
A1  - D'Lima,Rohan
A1  - Ribbink,Dina
A1  - Vachon,Stephan
KW  - OSU-Cascades
KW  - Supply Chain
JA  - POMS
CY  - Seattle
U2  - c
U4  - 162675650560
ID  - 162675650560
ER  - 

TY  - HEAR
T1  - Winning the Bid: Competition in NPD Contracting
Y1  - 2017
A1  - Ribbink,Dina
A1  - Pun,Hubert
A1  - Yan,Tingting
KW  - OSU-Cascades
KW  - Supply Chain
JA  - POMS
CY  - Seattle
U2  - c
U4  - 162675601408
ID  - 162675601408
ER  - 

TY  - HEAR
T1  - Cultural Differences and Risk Mitigation Strategies
Y1  - 2016
A1  - D'Lima,Rohan
A1  - Ribbink,Dina
A1  - Vachon,Stephan
KW  - OSU-Cascades
KW  - Supply Chain
JA  - DSI Annual Conference
CY  - Austin, TX
U2  - c
U4  - 207789897728
ID  - 207789897728
ER  - 

TY  - HEAR
T1  - Disruptions in the Procurement Process
Y1  - 2016
A1  - D'Lima,Rohan
A1  - Ribbink,Dina
A1  - Vachon,Stephan
KW  - OSU-Cascades
KW  - Supply Chain
JA  - POMS Annual Conference
CY  - Orlando, FL
U2  - c
U4  - 207789932544
ID  - 207789932544
ER  - 

TY  - CASE
T1  - Honda Canada
Y1  - 2016
A1  - Weil,Mary
A1  - Ribbink,Dina
KW  - OSU-Cascades
KW  - Supply Chain
AB  - Honda Canada (A): Tsunami and Communications, Ivey Publishing 9B16D004Honda Canada (B): Tsunami and Sourcing Disruption, Ivey Publishing 9B16D005  Teaching Note: Ivey Publishing 8B16004
CY  - London, Ontario
U2  - d
U4  - 162675931136
ID  - 162675931136
ER  - 

TY  - CASE
T1  - Fishbay.in – Fishing on the Net
Y1  - 2015
A1  - Alur,Sivakumar
A1  - Mukherjee,Sulagna
A1  - Ribbink,Dina
KW  - OSU-Cascades
KW  - Supply Chain
AB  - Fishbay.in – Fishing on the Net, Ivey Publishing 9B15A020Teaching Note, Ivey Publishing 8B15A020
CY  - London, Ontario
U2  - d
U4  - 162675937280
ID  - 162675937280
ER  - 

TY  - JOUR
T1  - Food Aid Procurement and Transportation Decision-Making in Governmental Agencies: The United Nations/EU versus the United States Approach
JF  - Transportation Journal
Y1  - 2015
A1  - Ozpolat,K.
A1  - Ribbink,Dina
A1  - Hales,D. N.
A1  - Windle,R. J.
KW  - OSU-Cascades
KW  - Supply Chain
VL  - 54
CP  - 2
U2  - a
U4  - 149673879552
ID  - 149673879552
ER  - 

TY  - JOUR
T1  - The Impact of Cultural Difference on Buyer-Supplier Negotiations
JF  - Journal of Operations Management
Y1  - 2014
A1  - Ribbink,Dina
A1  - Grimm,C. M.
KW  - OSU-Cascades
KW  - Supply Chain
VL  - 32
CP  - 3
U2  - a
U4  - 149674373120
ID  - 149674373120
ER  - 

TY  - CASE
T1  - A Couple of Squares: Pricing for the Future (A), & E-Commerce for Growth (B)
Y1  - 2013
A1  - Ribbink,Dina
A1  - Pirouz,Dante
A1  - Pirouz,Raymond
A1  - Chen-Bendle,Emily
KW  - OSU-Cascades
KW  - Supply Chain
U2  - d
U4  - 172699734016
ID  - 172699734016
ER  - 

TY  - CASE
T1  - Athletic Knit
Y1  - 2012
A1  - Ribbink,Dina
A1  - Wood,David
KW  - OSU-Cascades
KW  - Supply Chain
CY  - London, ON
U2  - d
U4  - 172699693056
ID  - 172699693056
ER  - 

TY  - JOUR
T1  - Waiting for Service at the Checkout: Negative Emotional Responses, Store Image and Overall Satisfaction
JF  - Journal of Service Management
Y1  - 2012
A1  - van Riel,Allard C.R.
A1  - Semeijn,Janjaap
A1  - Ribbink,Dina
A1  - Bomert-Peters,Yvette
KW  - OSU-Cascades
KW  - Supply Chain
VL  - 23
CP  - 2
U2  - a
U4  - 149674446848
ID  - 149674446848
ER  - 

TY  - JOUR
T1  - Airline Financial Distress and Customer Service
JF  - Journal of the Transportation Research Forum
Y1  - 2011
A1  - Ribbink,Dina
A1  - Dresner,M.
A1  - Hofer,C.
KW  - OSU-Cascades
KW  - Supply Chain
VL  - 48
CP  - 1
U2  - a
U4  - 149674508288
ID  - 149674508288
ER  - 

TY  - CASE
T1  - Sunset Grill at Blue
Y1  - 2010
A1  - Ribbink,Dina
A1  - Haywood-Farmer,John
A1  - Melhuish,Jason
KW  - OSU-Cascades
KW  - Supply Chain
CY  - London, ON
U2  - d
U4  - 172699666432
ID  - 172699666432
ER  - 

TY  - JOUR
T1  - Policy Decisions and Modal Choice: An Example from the European Union
JF  - Transportation Journal
Y1  - 2005
A1  - Ribbink,Dina
A1  - van Riel,A. C.R.
A1  - Semeijn,J.
KW  - OSU-Cascades
KW  - Supply Chain
VL  - 44
CP  - 1
U2  - a
U4  - 149674899456
ID  - 149674899456
ER  - 

TY  - CONF
T1  - Comfort Your Customers: Trust, Assurance and Loyalty on the Internet
T2  - Karlstad University Press
Y1  - 2004
A1  - Ribbink,Dina
A1  - van Riel,A. C.R.
A1  - Liljander,V.
A1  - Lemmink,J.
KW  - OSU-Cascades
KW  - Supply Chain
JA  - Karlstad University Press
U2  - b
U4  - 149673738240
ID  - 149673738240
ER  - 

TY  - JOUR
T1  - Comfort Your Online Customer: Quality, Trust and Loyalty on the Internet
JF  - Managing Service Quality
Y1  - 2004
A1  - Ribbink,Dina
A1  - van Riel,A. C.R.
A1  - Liljander,V.
A1  - Streukens,S.
KW  - OSU-Cascades
KW  - Supply Chain
VL  - 14
CP  - 6
U2  - a
U4  - 149674735616
ID  - 149674735616
ER  -